Legal Policies & Compliance Hub
Review official terms, privacy standards, payment security, and account deletion procedures governing KRAFT Arcade and Softhuge Technologies Pvt. Ltd.
Privacy Policy
Understand what data we collect, how your identity & gameplay stats are processed, and third-party SDK transparency.
Terms of Service
Account registration rules, virtual currency policy (Gold/Gems hold zero cash value), anti-cheat rules, and IP rights.
Refund & Cancellation
Digital instant fulfillment rules, failed transaction auto-refund timelines (5-7 days), and subscription cancellation.
Payment & Billing
Supported RBI-certified payment gateways (Razorpay UPI, Google Pay), GST tax invoice generation, and security.
Data Deletion Request
Instructions to request permanent deletion of your profile, game stats, and personal information in-app or via email.
Contact & Grievance
Official support email, Grievance Redressal Officer contact details, and registered corporate address in India.